Threats of violence, targeted harassment, coordinated cyberbullying, self-harm indicators, and campus-rivalry conflicts increasingly originate online — often before campus personnel are aware. Silent Sentinel gives institutions on-demand access to trained cyber-threat analysts and standing open-source monitoring that support public safety, Title IX, and student-affairs teams.
Analysts don't conduct passive monitoring of students. Work is institution-directed and scope-bound: two standing monitoring functions authorized at enrollment, plus case response you initiate.
Analysts continuously scan publicly available platforms, social channels, and forums for mentions of your institution, campuses, administrators, and facilities — identifying direct or indirect threats regardless of whether the source is an enrolled student or a non-affiliated individual.
Analysts monitor accredited news, law-enforcement bulletins, and public-safety feeds for incidents — including campus-related violence and civil unrest — that may affect your area. For institutions with study-abroad or remote populations, scope can extend beyond domestic feeds on request.
The coordination, authority, and evidentiary questions campus police raise most often, answered up front.
Campus police and public safety retain full and exclusive authority over all law-enforcement decisions — investigation, arrest, evidence disposition. Silent Sentinel does not act as a law-enforcement agency.
Digital evidence is gathered and documented consistent with SWGDE guidance. Full case files — archived source content, metadata, and collection logs — are available to your police or public-safety agency on request, not just a summary.
Each case is rated Standard or Exigent. Credible threats of violence trigger direct, priority notification to campus police — separate from the general administrative channel — so law enforcement is engaged in parallel, not after.
Standing monitoring identifies threats referencing the institution regardless of source — giving campus police visibility into risks from non-affiliated individuals as well as the student population.
Submit an unlimited number of cases, incidents, and consultations across these areas.
Institution submits a case via secure portal, encrypted messaging, or telephone.
Analyst assigns a case number and acknowledges within 2 business hours.
2 hrsAnalyst runs open-source review, social-media intelligence analysis, and threat triage.
Findings and an escalation recommendation reach your safety contact.
Within 4 hrsInstitution determines the response: intervention, referral, monitoring, or closure.
Case archived with a full chain-of-custody record; final report on request.
Where you maintain a Behavioral Intervention (BIT) or CARE team and a Title IX office, Silent Sentinel functions as an embedded analytical resource — summaries formatted for direct use in case review, with analysts available to join sessions on request.
Automated monitoring and conduct-management systems surface flagged content at scale but don't investigate or contextualize it. Their alerts — plus tip lines and staff reports — route to our analysts for investigation and an escalation recommendation.
Every recommendation is advisory; every response decision stays with the institution.
For active threats outside business hours, your designated emergency contact initiates the exigent notification process on a dedicated after-hours line, and an on-call analyst responds within 60 minutes. For missing or failing-to-check-in (“call home”) cases, this workflow is built to support your Missing Student Notification Policy under the Clery Act's HEOA amendments — which require notifying local law enforcement, and where applicable a designated emergency contact, within 24 hours of a student being determined missing. Silent Sentinel's rapid open-source and digital-footprint review is designed to fit inside that window.
Because most students are “eligible students” under FERPA, this differs from the K-12 model — and campus-specific statutes apply. A trained human analyst reviews every finding before delivery.
Each institution designates TeleFore, LLC as a FERPA “school official” with a legitimate educational interest, documented as an exhibit to a FERPA- and Clery Act-aligned Data Privacy Agreement. When analysts identify a credible, imminent threat, findings are formatted for direct use by your Clery compliance officer in timely-warning determinations, and geographically tagged to Clery's campus, non-campus, and public-property definitions. Threat criteria exclude protected speech — political, religious, identity-based, and legitimate academic or journalistic activity.
No per-case or usage-based fees — the subscription covers all services, reporting, portal access, investigations, and consultations.
A single, predictable annual fee per institution — comparable cyber-specific expertise for a fraction of a dedicated hire, backed by a full team.
Request pricingA K-12 district? The K-12 program is aligned with NY Education Law §2-d and Part 121 and your BTA team.
See the K-12 program